CONTACT/QUESTION

Payment method

1. By cash

This payment method is only applied with orders in Ho Chi Minh City. Please pay for the delivery staff when receiving the product.

2. By transfer

For customers in other provinces (except Ho Chi Minh City), please transfer via Sacombank

Bank account: 0600.6684.0215
Bank account holder name: Suc Song Moi Co., Ltd

After receiving your transfer, our customer service department will contact with you to confirm the order and proceed to deliver as soon as possible.

Please contact our hotline for more information: 0901 873 973

1. Delivery at the company

Products sold directly at the branch office with address 84 Tran Ba Giao, Ward 5, Go Vap District, HCMC.

The product will be checked, compared with the bill by customers  before receiving.

2. Door-to-door delivery

Delivery time is within 2-3 days since order confirmation.

Scope of application: Ho Chi Minh

The delivery department will contact with customers to arrange time, specific place  to deliver the product.

Please have a close check immediately when receiving the products, if there are any problems related to the quality, quantity of product which are not as correct as ordering, please contact directly to the company to get the solution at a shortest time.

Customers have a payment for the delivery officer the whole value of the product purchased.

3. Via Express or Post office

For customers outside Ho Chi Minh City or other provinces, products will be delivered via express.

Please have a close check immediately when receiving the products, if there are any problems related to the quality, quantity of product which are not as correct as ordering, please contact directly to the company to get the solution at a shortest time.

When ordering, please complete and correct the required information to facilitate us in order to deliver products and receive payment quickly.

Delivery charges will be paid by customer.

Delivery time depends on the post office or express company, it also depends on the delivery address that the customer offers.

1. Purpose and scope of information collection
Information is recorded with all customers purchase products at doctormuoi.vn aim to:
Contact about the order, the product being bought
Answer all questions about the products and services of doctormuoi.vn
Adjust the promotions to suit customers shopping needs.
Notify of new products.

2. Scope of information using

Customers contact us at website doctormuoi.vn will provide following information:
Name, phone number, email

We undertake not using customer information without bringing them benefits, also we undertake not to trade or exchange customer’s confidential information for third Party
3. Information storage time

Doctormuoi.vn will store the information that customers provide on our internal systems in the process of providing the services to customers or until completing the purpose of collection, or when customers request to discard the information provided.

4. Personal information collection and management company address

SUC SONG MOI CO.,LTD
Address: 4fl room 40, Prince Residence Building, 17-19-21 Nguyen Van Troi, Ward 12, Phu Nhuan Dist, HCMC.
Phone number: 0901 873 973
Email: info@doctormuoi.vn

5. Means and tools for users to access and edit their personal data

Customers can perform these rights by contacting us via email or contact information published on the website doctormuoi.vn.

6. Customer information confidential commitment

We are committed to ensure the safety of customers information when registering personal information with our company. We undertake not to trade customer information for commercial purposes. Any sharing and using of customer information, we undertake to comply with the company’s privacy policies.

In order to protect customers information carefully, we recommend customers to restrict accessing account with automatic login, pay attention to password backup mode, and make sure signing out of your account when using a public computer to sign up for an account on our website. Privacy policies is only applied to the information that the customers contact the official website doctormuoi.vn

– Please reach out for comments, questions and general feedback about our products to get consultancy from expert.
– Contact us

Contact Detail

  • 4fl room 38, Prince Residence Building,
    17-19-21 Nguyen Van Troi, Ward 12, Phu Nhuan Dist, HCMC
    84 Tran Ba Giao, Ward 5, Go Vap Dist, HCMC
  • 0901 873 973