CONTACT

Please send information by filling out the form below.
DOCTORMUOI will reply to you as soon as possible.

ADDRESS

2B2 Quoc lo 1A, Khu pho 1, Khu Biet Thu Thanh Xuan, Quan 12, TpHCM

PHONES

090 187 39 73

ZALO

Contact Zalo

MESSENGER

Facebook Chat

Billing FAQ

Cash payment

This form of payment only applies to orders arising in Ho Chi Minh City. Please pay the delivery staff when receiving the product.

Bank transfer

For customers in other provinces (except HCMC), please transfer via Sacombank
Account number: 0600.6684.0215
Account Name: New Vitality One Member Limited Liability Company

After receiving your transfer, our customer service department will contact you to confirm your order and deliver the goods as soon as possible.
If you need assistance, please contact customer service: 0901 873 973

Delivery at the company

Customers buy directly at the company’s branch at 84 Tran Ba ​​Giao, Ward 5, Go Vap District, HCMC

You check the product, compare the product with the delivery note before receiving the goods

Delivery
  • Delivery time within 2-3 days since order confirmation
    Scope of application: Ho Chi Minh
  • Delivery department will contact the customer to arrange a specific time and place to deliver the goods to the customer.
  • Please check the goods as soon as you receive them, if there is a problem with the quality, the quantity of the goods is not the same as in the order, please contact the company directly for us to coordinate. timely settlement with delivery staff.
  • You pay the delivery staff the entire value of the purchased goods
Delivered by courier or post

For customers located outside Ho Chi Minh City or remote provinces, we will send goods by post.

Please check the goods as soon as you receive them, if there is a problem with the quality, the quantity of the goods is not the same as in the order, please contact the company directly for us to coordinate. Timely settlement with delivery staff.

When placing an order, please fill in all necessary information accurately and completely as required to create favorable conditions for us to provide goods and receive payment quickly.

Customer bears shipping fee

Delivery time depends on the delivery time of the post office or courier and depends on the delivery address provided by the customer.

INFORMATION PRIVACY POLICY

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1. Purpose and scope of information collection
Information is recorded with all customers buying products at doctormuoi.vn for the purpose:
Contact you about your order or product you purchased.
Answer your questions about products and services of doctormuoi.vn
Tailor your promotions to suit your shopping needs.
Notify you of new products.

Scope of information use

Customers contacting doctormuoi.vn will provide the following information:
Name, Phone, Email.
We are committed to absolutely not arbitrarily use customer information for purposes that do not bring benefits to customers, we are committed not to trade or exchange confidential information of customers to any third party. please.

Time to keep information

Doctormuoi.vn will store the information provided by the Customer on our internal systems during the process of providing services to the Customer or until the purpose of collection is fulfilled or when the Customer has request to cancel the information provided.

Address of the unit that collects and manages personal information

NEW LIFE COMPANY LIMITED
Address: 3rd Floor, Room 3.07, Area I, The Prince Residence Building, 19-21 Nguyen Van Troi, Ward 11, Phu Nhuan District, City. HCM
Phone: 0901 873 973
Email: info@doctormuoi.vn

Means and tools for users to access and correct their personal data

Customers can exercise the above rights by contacting us via email or at the contact address published on the website doctormuoi.vn

Commitment to customer privacy

We are committed to ensuring information security for our customers when registering personal information with our company. We are committed not to exchange customer information for commercial purposes. All sharing and use of customer information we commit to comply with the company’s privacy policy.

For the best security of customer information, we recommend that you limit account access by automatic login, pay attention to password backup mode, and make sure to log out of your account when using shared computer to log in to an account on our website. The privacy policy only applies to the information you contact on the official website doctormuoi.vn